---

name: juicebox-debug-bundle description: | Collect Juicebox debug evidence for support. Use when creating support tickets, gathering diagnostic info, or preparing error reports for Juicebox support team. Trigger with phrases like "juicebox debug info", "juicebox support bundle", "collect juicebox diagnostics", "juicebox troubleshooting". allowed-tools: Read, Grep, Bash(curl:*) version: 1.0.0 license: MIT author: Jeremy Longshore jeremy@intentsolutions.io

Juicebox Debug Bundle

Overview

Collect comprehensive diagnostic information for Juicebox support tickets.

Prerequisites

• Access to application logs
• Juicebox API key configured
• Terminal access

Instructions

Step 1: Collect Environment Info

Copy#!/bin/bash
# collect-debug-info.sh

echo "=== Juicebox Debug Bundle ===" > debug-bundle.txt
echo "Timestamp: $(date -u +%Y-%m-%dT%H:%M:%SZ)" >> debug-bundle.txt
echo "" >> debug-bundle.txt

echo "=== Environment ===" >> debug-bundle.txt
echo "Node Version: $(node -v)" >> debug-bundle.txt
echo "NPM Version: $(npm -v)" >> debug-bundle.txt
echo "OS: $(uname -a)" >> debug-bundle.txt
echo "" >> debug-bundle.txt

echo "=== SDK Version ===" >> debug-bundle.txt
npm list @juicebox/sdk 2>/dev/null >> debug-bundle.txt
echo "" >> debug-bundle.txt

Step 2: Test API Connectivity

Copyecho "=== API Connectivity ===" >> debug-bundle.txt

# Health check
echo "Health Check:" >> debug-bundle.txt
curl -s -w "\nHTTP Status: %{http_code}\nTime: %{time_total}s\n" \
  https://api.juicebox.ai/v1/health >> debug-bundle.txt
echo "" >> debug-bundle.txt

# Auth verification (masked key)
echo "Auth Test:" >> debug-bundle.txt
MASKED_KEY="${JUICEBOX_API_KEY:0:10}...${JUICEBOX_API_KEY: -4}"
echo "API Key (masked): $MASKED_KEY" >> debug-bundle.txt
curl -s -w "\nHTTP Status: %{http_code}\n" \
  -H "Authorization: Bearer $JUICEBOX_API_KEY" \
  https://api.juicebox.ai/v1/auth/me >> debug-bundle.txt
echo "" >> debug-bundle.txt

Step 3: Gather Error Logs

Copy// debug/collect-logs.ts
import * as fs from 'fs';

export function collectRecentErrors(logPath: string): string[] {
  const logs = fs.readFileSync(logPath, 'utf-8');
  const lines = logs.split('\n');

  // Filter for Juicebox-related errors in last 24 hours
  const cutoff = Date.now() - 24 * 60 * 60 * 1000;

  return lines.filter(line => {
    if (!line.includes('juicebox') && !line.includes('Juicebox')) {
      return false;
    }
    const match = line.match(/\d{4}-\d{2}-\d{2}T\d{2}:\d{2}:\d{2}/);
    if (match) {
      const timestamp = new Date(match[0]).getTime();
      return timestamp > cutoff;
    }
    return true;
  });
}

Step 4: Create Support Bundle

Copy// debug/create-bundle.ts
import * as fs from 'fs';
import * as path from 'path';

interface DebugBundle {
  timestamp: string;
  environment: Record<string, string>;
  sdkVersion: string;
  recentErrors: string[];
  apiTests: {
    health: boolean;
    auth: boolean;
    latency: number;
  };
  requestSample?: {
    endpoint: string;
    request: any;
    response: any;
    duration: number;
  };
}

export async function createDebugBundle(): Promise<DebugBundle> {
  const bundle: DebugBundle = {
    timestamp: new Date().toISOString(),
    environment: {
      nodeVersion: process.version,
      platform: process.platform,
      arch: process.arch
    },
    sdkVersion: require('@juicebox/sdk/package.json').version,
    recentErrors: collectRecentErrors('logs/app.log'),
    apiTests: await runApiTests()
  };

  // Save bundle
  const filename = `debug-bundle-${Date.now()}.json`;
  fs.writeFileSync(filename, JSON.stringify(bundle, null, 2));

  console.log(`Debug bundle saved to ${filename}`);
  return bundle;
}

Output

• debug-bundle.txt - Text summary
• debug-bundle-*.json - Structured data
• Filtered error logs
• API connectivity results

Checklist for Support Tickets

Copy## Support Ticket Template

**Issue Description:**
[Brief description of the problem]

**Steps to Reproduce:**
1.
2.
3.

**Expected Behavior:**
[What should happen]

**Actual Behavior:**
[What actually happens]

**Debug Bundle Attached:**
- [ ] debug-bundle.json
- [ ] Relevant log excerpts
- [ ] Screenshot (if UI related)

**Environment:**
- SDK Version:
- Node Version:
- Platform:

Resources

• Support Portal
• Community Forum

Next Steps

After collecting debug info, check juicebox-rate-limits for quota issues.