---

name: granola-debug-bundle description: | Create diagnostic bundles for Granola troubleshooting. Use when preparing support requests, collecting system information, or diagnosing complex issues with Granola. Trigger with phrases like "granola debug", "granola diagnostics", "granola support bundle", "granola logs", "granola system info". allowed-tools: Read, Write, Edit, Bash(system_profiler:), Bash(log:), Bash(sw_vers:*), Grep version: 1.0.0 license: MIT author: Jeremy Longshore jeremy@intentsolutions.io

Granola Debug Bundle

Overview

Collect comprehensive diagnostic information for Granola troubleshooting and support requests.

Prerequisites

• Administrator access on your computer
• Granola installed (even if malfunctioning)
• Terminal/Command Prompt access

Instructions

Step 1: System Information

macOS

Copy# Create debug directory
mkdir -p ~/Desktop/granola-debug
cd ~/Desktop/granola-debug

# System info
sw_vers > system-info.txt
system_profiler SPHardwareDataType >> system-info.txt
system_profiler SPSoftwareDataType >> system-info.txt

# Audio configuration
system_profiler SPAudioDataType > audio-config.txt

# Display info
system_profiler SPDisplaysDataType > display-info.txt

Windows

Copy# Create debug directory
mkdir $env:USERPROFILE\Desktop\granola-debug
cd $env:USERPROFILE\Desktop\granola-debug

# System info
systeminfo > system-info.txt

# Audio devices
Get-WmiObject Win32_SoundDevice | Out-File audio-devices.txt

Step 2: Granola Logs

macOS

Copy# Granola application logs
cp -r ~/Library/Logs/Granola ./granola-logs 2>/dev/null

# Application support data (no sensitive data)
ls -la ~/Library/Application\ Support/Granola/ > app-support-listing.txt

# System logs related to Granola
log show --predicate 'process == "Granola"' --last 1h > system-logs.txt 2>/dev/null

Windows

Copy# Granola logs
Copy-Item "$env:LOCALAPPDATA\Granola\logs" -Destination ".\granola-logs" -Recurse

# Application event logs
Get-EventLog -LogName Application -Source "Granola" -Newest 100 | Out-File app-events.txt

Step 3: Network Diagnostics

Copy# Test Granola connectivity
curl -s -o /dev/null -w "%{http_code}" https://api.granola.ai/health > network-test.txt
curl -s -o /dev/null -w "%{http_code}" https://granola.ai >> network-test.txt

# DNS resolution
nslookup api.granola.ai >> network-test.txt 2>&1

# Trace route (optional, may take time)
traceroute -m 10 api.granola.ai >> network-test.txt 2>&1

Step 4: Calendar Integration Status

Copy# Create calendar status report
cat > calendar-status.txt << 'EOF'
Calendar Integration Checklist:

1. Calendar Provider: [Google/Outlook/Other]
2. Last Successful Sync: [Date/Time]
3. Connected Calendars: [List]
4. OAuth Token Status: [Valid/Expired/Unknown]
5. Permissions Granted: [Yes/No/Partial]

Recent Calendar Errors:
[Copy any errors from Granola settings]
EOF

Step 5: Audio Configuration Check

Copy# macOS audio test
cat > audio-check.txt << 'EOF'
Audio Configuration Report
==========================

Default Input Device: $(system_profiler SPAudioDataType | grep "Default Input" | head -1)

Input Devices Available:
$(system_profiler SPAudioDataType | grep -A5 "Input Source")

Audio Permissions:
- Granola has microphone access: [Yes/No]
- Other apps using microphone: [List]

Virtual Audio Software:
- Loopback: [Installed/Not Installed]
- BlackHole: [Installed/Not Installed]
- Other: [Specify]
EOF

Step 6: Create Debug Bundle

Copy# Package all diagnostics
cd ~/Desktop
zip -r granola-debug-$(date +%Y%m%d-%H%M%S).zip granola-debug/

echo "Debug bundle created: granola-debug-$(date +%Y%m%d-%H%M%S).zip"
echo "Send this file to help@granola.ai"

Debug Bundle Contents

Output

• Comprehensive debug bundle zip file
• Ready for submission to Granola support
• Excludes sensitive data (transcripts, notes)

Privacy Considerations

The debug bundle does NOT include:

• Meeting transcripts or notes
• Personal calendar event details
• API keys or tokens
• Audio recordings

Submitting to Support

1. Email debug bundle to: help@granola.ai
2. Include:
   • Description of issue
   • Steps to reproduce
   • When issue started
   • Your Granola version
3. Reference any error codes displayed

Self-Diagnosis Tips

Before contacting support, check:

Copy## Quick Checks
- [ ] Granola is updated to latest version
- [ ] Internet connection is stable
- [ ] Microphone permissions granted
- [ ] Calendar is connected
- [ ] Sufficient disk space (> 1GB)
- [ ] Antivirus not blocking Granola

Resources

• Granola Support
• Status Page

Next Steps

Proceed to granola-rate-limits to understand usage limits.