servicenow-knowledge-management

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name: servicenow-knowledge-management description: Manages ServiceNow KB. Use for articles, attachments, featured/most viewed. Triggers - docs, self-help.

Overview

KB queries via MCP.

Key Tools

• Get articles, attachments, featured, most viewed.

Usage Instructions

1. Filters: kb, language.

Examples

• Get article: get_knowledge_article with article_sys_id="kb1".
• Most viewed: get_most_viewed_knowledge_articles.

Error Handling

• No access: Check KB perms.