servicenow-incidents

---

name: servicenow-incidents description: "Manages ServiceNow incidents. Use for getting/creating incidents. Triggers - tickets, issues."

Overview

Incident mgmt via MCP.

Key Tools

• get_incidents: List/get by ID.
• create_incident: Create.

Usage Instructions

1. Filters: sysparm_query.

Examples

• Create: create_incident with data={"short_description": "Outage"}.
• Get: get_incidents with sysparm_query="number=INC001".

Error Handling

• No results: Empty valid.