---

name: workflow/resolve-escalation description: Records a resolution for a human escalation. version: 0.1.0 status: experimental family: workflow role: Strategist allowed_tools:

• view_file
• write_to_file policies:
• E.16 RoC-Autonomy
• A.15.1 U.Work outputs:
• EscalationResolution

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Workflow: Resolve Escalation

1. Context

This skill records a resolution decision for a previously raised escalation without altering the original escalation record.

2. Inputs

• context (required): Bounded context name (safe path segment).
• escalation_id (required): Escalation identifier (safe path segment; may include dots).
• decision (required): Resolution decision (resolved, needs-review, blocked).
• resolved_by (optional): Resolver label (person or role).
• notes (optional): Freeform notes.
• agent_model (optional): Agent model identifier.
• role_assignment (optional): RoleAssignment for U.Work logging (default: Strategist).
• decisions (optional): Semicolon-delimited DRR ids/paths.
• timestamp_start (optional): ISO-8601 timestamp for deterministic output.

3. Outputs

• runtime/contexts/<context>/escalations/<escalation_id>.<timestamp>.resolution.md

4. Procedure

1. Validate inputs and confirm the escalation record exists.
2. Write the resolution record with the decision and notes.
3. Emit U.Work via telemetry/log-work when available.